Menaela, answered.

Menaela is an AI-first practice management system for clinics. It combines the clinic system itself — scheduling, patient records, communications and documentation — with an AI practice manager that understands natural-language requests, uses real clinic data, and carries out authorized clinic operations. Staff and patients can get work done by talking to it, while the clinic UI remains fully usable.

No. In most products the AI sits beside the clinic software and can only answer questions or generate text. In Menaela the AI and the clinic application share the same underlying business operations, so the AI can find a patient, check availability, book or move an appointment, update settings or prepare documentation — through the same validated backend the UI uses.

Menaela is built for solo practitioners, small private clinics and clinic owners who want patient communication, scheduling, CRM and medical documentation in one AI-first platform instead of a collection of disconnected tools and bots.

Yes. Patients can message the clinic on WhatsApp to ask about availability, choose a time, and book, reschedule, cancel or confirm their own appointments. Availability is checked against the provider’s real working hours, date exceptions, existing appointments and service duration, and the exact requested time is validated rather than guessed.

Menaela’s AI Scribe records a consultation, transcribes it, and generates a structured draft note for the doctor to review, edit and sign. The AI output stays a draft — it does not automatically sign the chart — and the raw transcript is kept separately for review and audit. It is constrained not to invent findings, diagnoses or doses.

Menaela is designed for English, Hebrew and Russian, including a right-to-left Hebrew interface. It uses dedicated Israeli clinic terminology and a Hebrew medical language pack for consultation transcription and note generation, rather than literal machine translation.

Yes. New inquiries from web forms, email inboxes and Meta Lead Ads can enter Menaela as leads, continue as conversations, and convert through booking into a patient record — without being copied between a separate CRM, WhatsApp and a scheduling tool.

No. Main Menaela works through controlled, tenant-bound application operations, not direct database queries. Each clinic has its own operational database, the AI receives an immutable clinic context and cannot select another clinic, and every action respects user role and registered permissions. The application — not the AI — enforces business rules, validation and tenant isolation.

No. Patient-facing automation gets a deliberately narrow tool catalog, narrower than staff access. A patient conversation is bound to that patient or lead and cannot choose another patient identity or reach another person’s data.

Yes. AI-generated notes remain drafts for clinician review. The doctor edits and explicitly signs, signed notes are versioned rather than silently overwritten, and patient-facing tools retrieve approved care information rather than raw medical-note bodies.

Menaela is positioned as one system replacing several — practice management, patient communications, CRM and documentation — at a fraction of the cost of the staff time it offsets. For current pricing, contact the Menaela team through the site.

A clinic can start by contacting the Menaela team for onboarding. Setup covers the clinic profile, services, providers and prices, and can be guided conversationally inside Main Menaela while the application controls the required data at each step.