Product

A practice-management system built to be operated by people and by AI.

The important part is not that Menaela has a chatbot. The important part is that the conversational layer and the conventional UI operate the same patients, schedule, services, communications and medical-record workflows.

One product, two interfaces

Use the UI when visual control is faster. Talk to Menaela when intent is faster. Either way, the application remains the source of truth and the same rules decide what may actually happen.

What “AI-first” means here

The model handles language and orchestration. The application still owns identity, permissions, booking rules, patient records and signed clinical documentation.

Retrieve the smallest useful context

Menaela asks the application for the patient, schedule, service, price or file context needed for the current request instead of assuming the model should always see everything.

Use registered operations

Actions such as booking, rescheduling, updating a patient or retrieving recorded care run through explicit application capabilities with validation and role context.

Keep deterministic rules deterministic

The LLM can understand “Thursday after four.” The schedule engine still decides whether a specific minute is bookable. The same separation applies to permissions and signed notes.

Make uncertainty visible

When identity is ambiguous, data is missing or an operation fails, the safe result is clarification, escalation or an explicit limitation—not a confident invented answer.

Capabilities

Available, beta and roadmap capabilities are labelled deliberately. We would rather show where the product is today than flatten everything into marketing tense.

Available

AI Practice Manager

Main Menaela is the conversational control layer for the clinic.

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Available

Patient Communications

Menaela communicates with patients and leads through connected channels such as WhatsApp, using live clinic information instead of a static FAQ bot.

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Available

Scheduling

Menaela combines a conventional clinic schedule with AI-driven appointment search and booking.

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On the roadmap

Leads & CRM

Leads & CRM is on the roadmap.

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Available

AI Scribe

Menaela records the consultation, transcribes it and uses a constrained clinical-scribe mode to prepare a structured medical-note draft for the doctor to review.

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Available

Medical Notes

Menaela supports draft notes, clinician editing, signing and post-signature amendment with versioning — including drafts produced by AI Scribe..

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Available

Patient Intelligence

Patient Intelligence assembles relevant patient context and produces source-bounded summaries through Main Menaela, with retrieval kept permission-bound, patient-bound and explicit about what source material was actually used..

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Available

Clinic Operations

Main Menaela acts as an internal practice manager across patients, schedules, providers, services, pricing, communications and medical records.

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Available

Chat & Voice

Clinic staff use Main Menaela through persistent chat and voice interfaces over the same conversational brain.

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Available

Multilingual

Menaela is designed for English, Hebrew and Russian, including RTL Hebrew UI and language-aware conversational behavior, with dedicated clinic and medical language layers rather than literal machine translation..

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Available

Integrations

Integrations bring supported website, email, Meta and other external acquisition sources into one clinic workflow before they become clinic data..

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Available

AI Onboarding

Onboarding starts as a conversation, not a configuration project.

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Available

Questionnaires & Forms

Menaela includes reusable patient questionnaires and digital forms with published versions, secure completion packets, pre-visit/service requirements, digital signatures and patient-record storage.

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Available

Follow-ups

Follow-ups turn future actions into explicit records and support staff work and automated communications without relying on someone’s memory..

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Available

Analytics

Analytics lets clinic owners ask operational questions about leads, appointments, revenue and period comparisons without building reports manually..

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On the roadmap

Phone Calls

Phone-call handling is on the roadmap.

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On the roadmap

Physical Device

A dedicated physical Menaela device is on the roadmap.

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Ready to hand over your practice management?

One fraction of the cost. Every hour of the day. The same calm voice at midnight as in the morning.

Start with Menaela