Forms & questionnaires overview

Forms and questionnaires are first-class patient documents. Clinics build reusable templates, publish stable versions, attach requirements to visits or services, and send one secure packet for completion.

In this pageTwo document types, two jobs · The document lifecycle · Statuses you may see · Patient-facing rendering

Two document types, two jobs

TypeBest forCompleted result
FormConsent, acknowledgements and documents that need patient details and a signature.Immutable signed PDF plus completion metadata on the patient.
QuestionnaireStructured intake and patient-reported information.Structured answers plus a readable completed document on the patient.

The document lifecycle

  1. Create a draft template in Clinic Settings or ask Main Menaela to prepare one.
  2. Review the content and publish a version. Published versions are immutable so completed patient documents stay tied to exactly what was shown.
  3. Optionally attach the template as a requirement for an initial visit or a specific service.
  4. Prepare a patient packet. Multiple required items can be grouped behind one secure link.
  5. Send or share the packet. The public link is opaque and valid for 48 hours.
  6. Track progress and retrieve the signed form or questionnaire response from the patient record.

Statuses you may see

  • Pending — the packet or document exists but has not been completed.
  • Opened — the patient has opened the public flow.
  • In progress — some work has been saved but completion is not final.
  • Completed — the response or signature was successfully finalized.
  • Expired — the secure link reached the end of its validity window.
  • Cancelled — staff cancelled the packet or requirement instance.
  • Superseded — a newer packet replaced the previous one.

Patient-facing rendering

Patient documents support both RTL and LTR rendering so Hebrew and other clinic languages can use the same document workflow without forcing one visual direction.